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In
this issue:
(To
go directly to a story, click on a blue keyword below):
Amusement Today
jumps in with Splash;
Jazzland
plays on while awaiting any new owner;
Denver's Ocean
Journey gets a lifeline in the form of Chapter 11 bankruptcy;
Holiday
World staff get a lesson in Survivor techniques;
Coaster fans
bring a little color to Conneaut Lake Park's Blue
Streak;
Oklahoma
City Zoo turns to the Toledo Zoo as its advertising
agency;
We celebrate
the new arrivals of a Batman at Six Flags New England
and a Superman at Six Flags Over Georgia, a gyro
at Drayton Manor and a Tilt at Taiwan's
Discovery, and jelly art at Monterey Bay Aquarium
and Imagination at Dollywood;
We honor the
rebirths of the Vampire at Chessington World of Adventures
and the train at Folsom Children's Zoo;
And we make
a Splash of our own.
For
back issues of THE LOOP,
click here
For
a printable version of this column,
click
here
Making
a Splash
The
little publisher that could has again. Gary Slade of Amusement
Today has reached an agreement to purchase Splash from
Future Communications, Inc. and will continue publishing the waterpark
industry magazine. Though Marilyn Turner will remain as editor,
Splash will be written and produced by the Amusement Today
staff, beginning with a combined April-May issue scheduled to be
shipped to subscribers early next month.
The World Waterpark Association dropped Splash, previously
published by WWA founder and president Al Turner, as its official
magazine after the March issue, less than one year after Al Turners
death (THE LOOP,
March 8, 2002). The WWA chose to publish its own magazine as
a revenue-raising source rather than keep the business arrangement
Al had established between the two entities. Als sister, Marilyn,
wanted to keep Splash going but could not come to terms with
WWA for a buyout.
Enter a mutual friend who hooked Marilyn Turner up with Slade as
a potential buyer. He saw it as a good opportunity for Amusement
Today to buy Splash and keep the magazine alive and keep
Als legacy alive, said Slade, who does not want to reveal
the go-betweens name.
Slade has redesigned Splash to bring the journalism expertise
of Amusement Today to coverage of the waterpark industry
and has made navigation of the magazine easier. However, long an
admirer of Al Turners photography and promotion of waterparks,
Slade is keeping the magazines focus wholly on water leisure
facilities in the commercial, public and resort sectors and maintaining
Splashs mission to provide service articles to operators.
He also has added a section called Als Archive
featuring some of the magazine founders photography.
Were in good hands with Gary Slade, Marilyn Turner
said. Hes done very well with his publication, and (Splash)
magazine will be a good sister publication.
For Slade, this acquisition gives him a triple crown just as his
own publication turned five years old. Two weeks before coming to
terms with Marilyn Turner he unveiled Amusement Todays
alliance with Minton Enterprises, publishers of THE LOOP (THE
LOOP, March 22, 2002), linking the two news venues and creating
a joint venture in amusementtoday.com.
That alliance now extends to production and promotion of Splash.
Additionally, the Splash magazine web site, under the auspices
of Web Weasels Kelley Martin, will be revamped as yet another
medium of news and information for the industry. With this network
of five news venues, Slade is offering both advertising and subscription
packages.
When you look at the overall picture, you look at the ability
to write and sell Amusement Today, Splash and gettheloop.com
and the other web presences, we are a strong force with much to
offer for our advertisers and readers, said Slade.
That
said, Slade is not so much expanding his publishing empire as he
is furthering a mission: Al Turners mission, which jives with
his own. A winner of three IAAPA awards in his first four years
of publishing Amusement Today, including the associations
Impact Award, veteran journalist Slade pursued publishing Amusement
Today out of devotion to the amusement industry. That same
emotional tie spurred him to take on Splash. Its
an honor to me to carry on (Al Turner's) tradition, he said.
We are going to try our best to make Al proud.
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Getting
Jazzed
Though given only enough money to operate a couple of weeks, still
ownerless Jazzland garnered enough cash flow during its first two
weekends to continue running well into a full-time season. We
see us going all season, said David Wright, the New Orleans,
Louisiana, theme parks director of marketing. Were
very impressed with the numbers, and weve done better than
we had budgeted. Thats the reality of it. Despite the roadblocks,
we're exceeding our numbers at the beginning of the season, and
peopleeven with the question markshave continued to
buy season passes over the first two weekends, which shows their
faith as well.
Part of Wrights faith in the park is in his certainty that
somebody will buy the property in the next few weeks. It is not
lacking for suitors. The city, which has a stake in the parks, has
been courting Six Flags, and Ripley Entertainment Inc. has expressed
an interest. Yesterday WAC International of Heathrow, Florida, finally
revealed itself as a suitor with an offer of $50 million invested
over five years to include a new thrill ride and infrastructure
upgrades this year and a new ride every year plus an amphitheater
and waterpark. Representatives of the company admited, however,
that WAC would have to raise money to accomplish its plan, according
to a story in The
Times-Picayune.
Jazzland is in Chapter 11 bankruptcy, but Entertainment Associates,
a company formed of previous owner Alpha SmartParks executives led
by CEO Randy Drew, had submitted a purchase plan and took over active
management of the park, putting former Six Flags vet Larry Cochran
at the helm (THE
LOOP, March 8, 2002). When Entertainment Associates was slow
to raise the money to finalize the transaction, the city withdrew
its endorsement of the deal and began publicly courting Six Flags,
which remains mum on the negotiations. Entertainment Associates
then withdrew its intent to buy, but keeps the right to resubmit
a bid if the other potential buyers fall through. Cochran departed
April 12.
All of this uncertainty handcuffed the parks marketing efforts
before the season opened April 13, but Wright said the campaign
is ramping up. The Jazzland's saless partner, grocery chain Sav-A-Center,
put season passes on sale at its locations yesterday, and television
and radio spots are finally beginning to air. Meanwhile, the park
has 700 seasonal employees on the payroll, about half of its projected
summer peak.
Were running the park, the day-to-day operations,
Wright said. All we care about right now is making sure were
doing our job and leaving all the legal stuff to the tons of lawyers
involved.
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Oceans
11
Another
attraction surviving on its short-term take is Ocean Journey aquarium
in Denver, Colorado, which, after announcing it would close to the
public April 2 (THE
LOOP, March 22, 2002), earned enough money to file Chapter 11
bankruptcy less than 24 hours before shuttering.
We had to have money for Chapter 11, said Kimberly Thomas,
public relations manager for the three-year-old aquarium. We
have enough money to run for a portion of the reorganization, about
four months. That money came largely from donor Barbara Bridges,
who pledged $1 million if the aquarium raised $2 million more in
donations. With that pledge, the family of volunteer diver Bruce
Kelley came forward with a $500,000 gift, and the Hensel Phelps
construction company, one of the aquariums builders, anted
up $250,000. It all came together at the very last minute,
Thomas said, and based on other pledges made during the two weeks
of the announced closure, Ocean Journey officials are certain they
will meet Bridges $2 million goal.
Those
two weeks also saw a spike in attendance as the public rushed to
get in a last visit to the aquarium. Since the Chapter 11 filing,
attendance has settled back into its normal range for April, Thomas
said, but the aquarium did sign up 300 new or renewed memberships
during the month. While backing away significantly from the original
feasibility studys projection of 1 million visitors a year,
Ocean Journey is looking to a recently opened simulator and playground,
rotation of exhibits, and an upcoming rays touch pool exhibit to
fuel return visits. Its interim survival plan projects 208,762 visitors
through July 02. If we can sustain 600,000 people a year and
get this debt fixed, we can go forward, Thomas said, referring
to a $63 million debt, $57 million of that in bonds.
What the not-for-profit aquarium is hoping for is public funding,
specifically from the regional Scientific and Cultural Facilities
District, which helps fund the Denver Zoo. The District already
turned Ocean Journey down last summer saying it was not financially
feasible.They couldnt see throwing good money after
bad, as it were, said Thomas, but she said the aquariums
management thinks the reorganization forced by the Chapter 11 process
would answer the Districts concerns.
Meantime, Ocean Journeys staff presses on. All the animals
are still here, business is normal as far as that goes, Thomas
said. From the public standpoint, things are the same. Where
it really changes is on the back end. We are an open book in anything
we do; any money at all we pay out is public record and will continue
to be. It is just a lot more paperwork.
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Kentucky
Joe (left) learned a lesson in survival from Holiday World's John
Kenworthy. Photo courtesy of Holiday World & Splashin' Safari.
Survivors
near and far
It may seem like a harsh, but fitting, theme for a host and hostess
orientation courseSurvivorbut Holiday World
& Splashin Safari turned the topic into a celebration
and celebrity-enhanced event.
The theme touched on the whole breadth of survival, from getting
through a day at the park or dealing with boyfriend/girlfriend problems
to real life-or-death struggles. Among the trio of speakers offering
testimonials about real-life survival was Rodger Bingham, the Kentucky
Joe who lasted until the final five on televisions Survivor:
Australian Outback series. He was a surprise guest in the annual
orientation program for some 300 third-year staff members at the
Santa Claus, Indiana, theme park; only the park directors knew who
was standing behind the curtain.
People who had followed Survivor were shocked and thrilled
to see the 54-year-old teacher and farmer from Crittenden, Kentucky,
said Paula Werne, Holiday Worlds director of public relations.
Everybody else was intrigued. You could tell people were listening
and not squirming in their seats waiting for it all to end.
Bingham had done his homework. He noted the parks free unlimited
soft drink program for guests as a survival technique in opposition
to the big corporate parks in the region, and then he praised the
assembly for earning Amusement Todays Golden Ticket
awards last season for cleanest and friendliest parks. We
dont give those things a second thought, but he talked about
how remarkable they were, Werne said. He said, Friendliest
park in the world? and let that hang in the air, as if to
say, Think about that! The directors can go on and on
about that, but its nice to have that praise come from somebody
outside, and somebody you recognize from TV.
The TV star had a tough act to follow, however, after two homegrown
survivors had spoken. First, park owner and matriarch Pat Koch talked
of her battle with cancer last summer. Then, John Kenworthy, a seasonal
employee, spokes of his own fight with cancer. He said how
every step of the way he didnt think things would get worse,
and then they do, Werne said. He stopped and went to
his seat and there were some tears. Then he went back to the microphone
and said, By the way, last time I went to the doctor he said
I was cancer free, and everybody cheered.
The stories were more than merely motivational; they hit home to
the parks mission of delivering customer service. One of the
seminars most poignant recountings came from Koch, who thought
she was on her deathbed in the hospital and had to frequently answer
status-of health questions from nurses. One entered the room with
a clipboard, but before launching into the litany of questions the
nurse soaked a washcloth in cold water and cooled Kochs forehead.
That one bit of kindness, treating the patient as a human being,
helped Koch turn the corner toward recovery, she told her employees,
and she charged the staff to think that way when dealing with guests.
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Paint
scheme
American
Coasters Enthusiasts is as much about saving old classic rides as
it is about experiencing new cutting edge coasters. While the organization
actively lobbies for and finances preservation efforts, seldom does
its members get down and dirty with the physical tasks of preserving
an endangered coaster.
This weekend, however, ACE members and other volunteers will wrap
up a monthlong effort to repaint the 1937 Blue Streak at
Conneaut Lake Park in Conneaut Lake, Pennsylvania. Spearheaded by
Dave and Maggie Altman, ACEs Western Pennsylvania Region representatives,
the effort has drawn labor and funds from across the state, New
York, Michigan and as far away as Georgia. Last weekend 58 volunteers
descended on the park to paint the coaster, some from other coaster
clubs as well as members of the ABATE motorcycle club.
We did not want this to be perceived as an ACE event,
said Dave Altman, who is also the organizations treasurer.
This was more of a fund raiser for the park. The Altmans
were contacted by Betty Tolbert, a longtime supporter of Conneaut
Lake, and the ACE members in turn put the word out through the ACE
grapevines and sent notices to other coaster clubs, who published
the drive in their own newsletters. The ACE executive committee
also donated $5,000, and Western Pennsylvania Region members ponied
up another $500. The money goes for paint and supplies and pays
for local Amish workers to paint the structure above six feet (2
meters), the limit OSHA places on non-certified workers.
Tolbert, a member of the Conneaut Lake Historic Society and the
parks Preservation Society, has been visiting Conneaut Lake
Park since she was 12, and she and her husband, Jim, honeymooned
there 50 years ago. She has long tried to help out around the park,
cleaning and caring for rides and structures while the park, currently
under court trusteeship, struggled to survive. I wanted to
see what we could do to make a big mark in the park. I wanted to
do something monumental, she said. She asked park General
Manager Gene Rumsey, who noted the Blue Streak needed painting
but he didnt have the money to do it. Tolbert then organized
the painting campaign through the various historical and coaster
societies.
Rumsey said his not-for-profit park depends on such volunteer assistance,
and encourages the help through tradeouts. High school classes who
take on landscaping tasks, for instance, may use the parks
ballroom free as a prom venue. For the Blue Streak painters,
he is providing free rooms at the Conneaut Lake Park hotel plus
two days of breakfast and lunch and dinner on Saturdays. This
is the kind of thing that makes the whole baby run, he said.
Tolbert said that once the painting scheme went out on the Internet,
she got a call and a check from a man in Florida who grew up near
the park. Thats the important thing about this park:
it has memories, she said. One of the painters who came,
I saw him grow up at the park and now hes bringing his children.
The coaster is historic, and thats wonderful, but the main
thing is were making memories.
Anyone who would like to join this weekends painting party
and is in need of a room at the hotel should call the park at 814-382-5115.
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Frequent
flyer
Wanted:
a professional advertising campaign on a shoe-string budget. Found:
a pre-owned model.
Jo Ann Keirsey, director of marketing and interpretive services
at the Oklahoma City Zoo in Oklahoma was looking for an inexpensive
way to promote a free-flight bird presentation by Steve Martin of
Natural Encounters which began showing at her zoo March 16 and runs
to June 16. Important as it is to driving traffic to the zoo, Keirsey
worried about the potential cost of promoting the show. Were
trying to hold budget dollars down, she said. Many of
us have been in a position where we spend $6,000 on a television
commercial that runs only three months, then the exhibit is gone.
Thse only one to gain is an advertising agency, who was going to
make a whole lot of money.
After surfing through Internet sources for potential campaigns,
Keirsey chanced a meeting with Martin and asked him which zoo on
his previous stops had built the best advertising campaign for his
show. Without batting an eye he said, Toledo,
Keirsey said.
Keirsey ended up purchasing the outdoor and print portion of Toledo
Zoos campaign, Close Encounters of the Bird Kind,
for $3,000. Her zoos own graphic department expanded on the
campaign with street banners and employee T-shirts, and she got
trade-out sponsorship from a local television station for three
months of promotion.
They are not paying anywhere near what it cost us, said
Bill Dennler, executive director of the Toledo Zoological Gardens,
of the campaign worked up by Lauerer Markin Group in Maumee, Ohio.
Nevertheless, he supports such cooperation. I would encourage
AZA (the American Zoo and Aquarium Association) to start encouraging
this nationally. I think its a wonderful way for all of us
to save money.
Sharing ideas is a long tradition among AZA member institutions,
but the purchase of a full campaign, including all creative material,
takes the practice a significant step further, with financial benefit
to both parties. It works if the zoo owns the copyrights to the
material, as Toledo Zoo does for all its advertisingIts
part of our agreement with Lauerer Markin, Dennler saidand
for facilities that dont overlap markets. The campaign also
needs to have the same subject matter, Keirsey said. This
wasnt just a generic campaign; this was a specialized bird
show campaign. I couldnt take a naked mole rat campaign and
make it fit.
Dennler believes the type of deal his zoo struck with Oklahoma Citys
could expand to co-operative contracting for ad campaigns. Lets
say we have six or eight zoos that want to do a bird show, or this
bird show. We could have saved a lot of money doing one campaign
for everybody. In this mindset, we could have produced a TV ad that
could go all over the country. Hopefully, were heading in
that direction.
Oklahoma City and Toledo zoos have at least taken a giant step in
that direction. Will I do it again? Keirsey asked rhetorically.
You bet.
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