In this issue:
(To go directly to a story, click on a blue keyword below):

Dollywood sets up a division to handle special events;

Philip Morris reminds a certain movie producer that he was the original Dr. Evil;

Children let their imaginations run wild at Brookfield Zoo;

The sale of Hershey Foods comes near, but not over, Hersheypark;

Cedar Point weight guessers learn you CAN go back again;

Six Flags Darien Lake makes a name for itself;

We welcome a Play & Spray addition to Davis Farmland, and we welcome Joliet’s Splash Station;

And we pay tribute to the best of the best.

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The big Event
One unmistakable trend in the amusement industry is the move among parks to stage multi-day thematic events; festivals centered on a genre of entertainment, crafts or other activities. The trend has now attained a key milestone: its own bureaucratic entity.

Dollywood in Pigeon Forge, Tennessee, has just formed a new Special Events department dedicated solely to improving the park’s current annual events and creating new ones. Heading the new five-person division is Dave Anderson, who for 15 years served as Dollywood’s Director of Attractions, which had special events under its purview.

“We see special events as a significant growth opportunity for the company,” Director of Special Events Anderson said. “It’s grown too big to be part of another team.” Currently Dollywood hosts the Festival of Nations in the spring, the Fall Harvest Celebration in October which includes an annual Woodcarvers Showcase and the Southern Gospel Jubilee, and the Smoky Mountain Christmas in November and December. “We’ll be able to expand on all three of those and add new events,” Anderson said.

One of Anderson’s Special Events Managers, Jane Groff, moved over from the Attractions Department where she was in charge of coordinating the show elements of special events. That is the only position transferred into the new department; the other three—a second special events manager (Cyndi Padgett), an administrative/production assistant (Carol White) and a special events production coordinator (Rolando Camacho)—are newly created positions. The new department answers directly to Dollywood General Manager Ken Bell.

“Our job is to define what events we want and help develop the initial concepts,” Anderson said. “Then we will facilitate the park management team to bring all elements of the park together to support the event and hopefully deliver an entertaining product that contains a wide range of elements including shows, food, merchandise and street entertainers.”

Dollywood has capably staged festivals because its disparate departments and talent pools willingly contribute themselves to the event. Given the sense of teamwork that already exists, creating a Special Events team might seem redundant, but Anderson credits that existing cooperation for spawning the team. “On the surface special events look like they just appear; in reality, we’re working events well in advance, and it’s an intense type of business. Just getting the lead time is an issue. We need to book events further in advance and give the marketing folks time to build the marketing plan and create awareness for something that lasts for just a limited time.”

Looking to grow its events is in part an answer to another development at Dollywood; or, rather, a restriction on development. “We’re in a position where we can’t add a new ride or attraction or area to the park every year,” Anderson said. “For the in-between years we can add what we call software elements. It’s another motivation for our season pass holders and would give the local market a reason to come back to the park.” Furthermore, in those years when the park makes a major capital investment, the events team can appease the non-riders with smaller-scale new events, he said. “Our audience is pretty evenly divided. It’s hard to please them all every year.”

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Morris must have been a hit with his stage character to earn a long-running TV gig. Photo courtesy of Philip Morris.

Evil twinned
Here is a trivia question for you Austin Powers fans who helped boost the film Goldmember sequel to a record box office take the past two weeks: Who played Dr. Evil and has a son named Scott? One answer would be Philip Morris, owner of Morris Costumes in Charlotte, North Carolina. Morris, who got his start in the haunt industry in 1959 when he created a character he called Dr. Evil, filed a trademark claim last year against the producers of the Austin Powers franchise.

The movie producers argue that Mike Meyers' creation, the bald, pinkie-sucking, gray suited Austin Powers arch-nemeses, could not be confused with Morris’ long-ago magic and horror-show act. Morris counters that his character is very much in the cultural conscience. Among haunters, at least, who competitively bid for his show posters at annual International Association of Haunted Attractions auctions, Morris is a revered pioneer (not to mention one of the industry’s leading suppliers of costumes and props).

Morris toured his stage show, “Dr. Evil and his Terrors of the Unknown,” nationally for 22 years, performing by his estimates almost 5,000 shows throughout the United States and Canada. A Charlotte television station hired him in 1962 to host Horror Theater as Dr. Evil, a show which outdrew NBC’s The Tonight Show in its market and ran until 1969 when Morris decided to return to full-time touring. The show played on the Turner Broadcasting Company for one year in the mid-80s, too. His company subsequently currently sells Dr. Evil merchandise, and his Charlotte haunted house uses the name. “The creation and use of the title for over 43 years gives me common-law rights to the character,” Morris said.

Granted, Powers’ Dr. Evil looks or acts nothing like Morris’ Dr. Evil, who wore a dark, single breasted suit with a long, black tie and a red fez with a black tassel. However, one of the henchmen in the first two Austin Powers was a character named Mustafa dressed similarly to the original Dr. Evil. “It is interesting that Mustafa does not appear in this current film following our complaint,” Morris said. Scenes featuring Mustafa were cut from Goldmember to trim the movie down from three hours, Entertainment Weekly reported. Morris has also pointed to another strange connection: the movie’s Dr. Evil has a son named Scott. In real life, Scott Morris is now his father’s business partner at Morris Costumes.

The elder Morris/Dr. Evil said the legal wrangling has been going on for more than a year, and the lawyer’s fees have been mounting. But he said he sees a mutual agreement in sight. “We’ll probably end up jointly taking the trademark,” he said.

“I wish New Line Cinema all the success in the world with their new film,” Morris said. “And I only hope that the audience will remember that the original Dr. Evil is that hometown Charlotte boy, yours truly.”

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A pretend zoo needs a pretend director for a very real experience at Brookfield. Photo courtesy of the Brookfield Zoo.

Powerful play
This world has two places where you can be the veterinarian, zoo director, keeper and lemur all at once: in your imagination, and in the Hamill Family Play Zoo, a free play complex at the Brookfield Zoo in Chicago, Illinois. Opened in June, 2001, the Play Zoo takes the successful free play models of children's museums and gives it a zoo setting. Brookfield’s is the zoo industry’s first such Play complex; surely, more will follow.

Few community outreach programs can accomplish what the Play Zoo has. It engages children in wildlife conservation by tapping into children's’ most abundant resource: imagination. “At first glance you go, ‘Oh! It’s like a children’s museum,’” said Dave Becker, manager of play programming who came to the Hamill Family Play Zoo staff in December after working at the DuPage Children’s Museum. “But it’s very different. It’s not about the relationship of a child with an exhibit; this is more about a caring relationship between the child and the natural world around them. Here visitors interact with real things." They growing real food in the greenhouse. They dig sod used in the armadillo enrichment program. They interact with real animals.”

The Play Zoo has 80 species in all, mostly birds, reptiles and amphibians, animals that kids can have relationships with outside the zoo. One corner is devoted to a ring-tailed lemur exhibit, where children can either dress up as keepers or as lemurs themselves alongside a glass wall through which the lemurs watch with equal interest.

The veterinary clinic offers a balance of real (X-rays of a frog, a rattlesnake, a penguin with an egg, an owl with a splint) and pretend (shelves of stuffed animals). “Some kids spend all their time in the hospital,” Becker said. “One kid, Zachary, brings his stuffed alligator from home for his weekly check up. And some kids won’t get out of the greenhouse.” No wonder: on “Spritzing Day,” face-painted kids are spraying the plants, while one girl trowels out a hole for a new plant.

When Keith Winsten arrived at Brookfield 4 1/2 years ago as curator of education, planning for the project had already begun. “Driving the mission was, what can we do for kids to help them grow up to be adults who care about animals,” he said. “Can we promote nature plus provide experiences for the kids and a model for parents, showing them the importance of nature in children’s lives?”

Fundamental to carrying out the play zoo’s message is that none of the play is organized, outside the storytelling sessions and crafts workshops. The Play Zoo’s workers—five full-time, three part-time, eight seasonal employees and about 60 volunteers—are on hand to play with children, not lecture. Along those lines, the two-acre outdoor area includes faux animal pens and a little stream cascading down a rocky bed that children can walk through. “There’s a whole generation of kids who don’t play outside,” Winsten said. “I’ve heard parents say ‘I’ve got to set up an animal hospital at home,’ and that’s letting the child practice care.”

Winsten and the Brookfield Zoo planners drew on the appropriate experts: child psychologists, landscape architects, play structure builders and, perhaps most important of all, the Kids Council, a dozen children between 5 and 10 years old. “They give you ideas, and they give you a gut check on ideas,” Winsten said. Like the idea to turn one of the Play Zoo’s rooms into a zoo director’s office, complete with desk, fake computer, phone and a table where children can design their own zoo. “We thought it would be a real failure,” Winsten said. The Kids Council backed it, though, and the Play Zoo has not lacked for candidates wishing to be zoo director.

Perhaps Brookfield has stumbled onto a great recruiting tool, too.

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Confectionery consternation
The residents of Hershey, Pennsylvania, could use a bit of amusement of late. That, at least, is one thing they are guaranteed of keeping, for the present.

The town built on the back of the Hershey chocolates empire was rocked a couple weeks ago by the news that the Milton Hershey School Trust was looking at putting the Hershey Foods Co. up for sale. The Trust, which owns 77 percent of Hershey Foods, said the sale was the “most prudent course of action consistent with its diversification objectives and its fiduciary obligation to the Milton Hershey School.” The school was founded in 1909 by Milton Hershey, the chocolate factory’s founder, to serve disadvantaged students. Analysts say that if a deal goes through, it would be huge: Hershey has $4.6 billion in annual sales and controls 31 percent of the U.S. candy market.

Hershey Entertainment and Resorts Co., which owns and operates Hersheypark and Dutch Wonderland, is not part of the proposed sale. “We have received word from Robert C. Vowler, the Trust CEO, that he has no intention of selling the company,” said Garrett Gallia, director of corporate relations for Hershey Entertainment and Resorts. The park, Gallia said, is part of the diversification the trustees are seeking. While Hershey Foods makes up 52 percent of the Trust’s portfolio, the Entertainment and Resorts company accounts for less than 3 percent.

Also safe are the park’s mascots, the oversized Hershey’s bar, Reese’s Cups and Kisses greeting guests at the park. Hersheypark established a trademark license agreement with the food company in 1985, and the park may use the characters royalty-free “for as long as we choose to use them,” Gallia said. “That licensing agreement would be binding for any potential purchaser.”

Hershey’s Chocolate World next to the park’s front gate is owned by the food company and would be part of the transaction. “We’ve always considered Chocolate World a retail outlet with an informational element,” Gallia said, an element which has included an edutainment dark ride and this year added a 3D movie.

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Rottner, left, would never have guessed her summer job in the mid-'80s would lead to lifelong friendships. Photo courtesy of Liz Pensler Rottner.

Weighty matters
Liz Pensler Rottner is a self-admitted loudmouth. It was the trait that made her an effective weight guesser on the Cedar Point midway in the mid-1980s, and she discovered old skills never die as she and 17 of her colleagues gathered for a reunion at the Sandusky, Ohio, park last weekend.

As a Michigan State University student from 1984 through 1987, Rottner spent her summers working at Cedar Point, and all four summers she guessed guest’s weights for prizes. “I didn’t want to give the same spiel over and over again; that’s why I didn’t want to be on a ride.” She was good, she said, regularly recording the “high hours” among an intensely competitive crew.

An intensely friendly group, too, as it turned out. Inspired by last summer’s Discovery Channel “behind-the-scenes” profile of Cedar Point, Rottner decided to take a vacation to her old haunts so her three daughters could see where she once worked. Upon logging on to the park’s web site she discovered Alumni Alley where she registered as a former employee and found two of her fellow weight guessers already registered. Upon contacting them, the idea formed of putting together a reunion, and a year later the erstwhile midway barkers descended on the park from as far away as New Jersey.

The park jumped aboard the program, offering free admission to the alum’s families and a discounted Friday night dinner at The BoatHouse Restaurant, courtesy of Assistant Director of Foods David Hensley, a former weight guesser himself who was games manager over Rottner and her friends. The next day, the alumni joined current guessers at the weigh stations for a day of guessing, with all proceeds going to the VFW National Home for Children in Eaton Rapids, Michigan.

Meanwhile, the park videotaped the alums guessing. “We were either a lesson on what not to do or what to do, I’m not certain,” Rottner said. Probably the latter as Rottner and her friends discovered. “It felt like no time had gone by. I felt as young as I ever had. It was fun, the style was there, the money was there. We still had it.” In fact, she turned in the day’s high hour. Afterward, the whole group went to Louie’s Bar at the end of the Cedar Point Causeway “just like old times.”

“The only letdown was reality bites; we had to go back to the real world on Sunday,” Rottner said. “It was nice to be 20 again."

Rottner said the alums did not come on as old-experts to their 2002 counterparts, but she feels they did impart a valuable lesson. “”Even though it’s August and it’s hard to come to work every day, it’s the best job you’ll ever have, and you won’t know it for 15 years.”

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Volume 2, No. 15.  AUGUST 9, 2002
212.265.0043
lvhnyc@msn.com

6F Great America keeping Whizzer

Pax coaster for State Fair of Texas cancelled

B&M coaster track, other rides, now arriving at Jazzland

Holiday World sets attendance records

Cedar Fair reports attendance increase

Six Flags, Coca-Cola sign 10-year deal

Revolutionary elephant pregnancy ends in stillbirth

For updates, click Extra! Extra!

New Arrivals

Staying away from sprays was not an option for children venturing into the Davis Farmland spraypads. Photo courtesy of Davis Farmland.

It’s a play & spray area!
Davis Farmland in Sterling, Massachusetts, announces the arrival of Adventure Play & Spray, July 24, 2002. Measurements: eight acres (3.2 hectares), two spraypads 722 square feet (67 square meters) and 6,100 square feet (567 square meters), 125 spraying elements, 24 controllers, 3,000 feet (909 meters) of piping, three climbing units, six themed play areas, one 800-foot-long (242 meters) pedal go-cart track and a guest services building with food concession, toilets and a changing area for the wet play. Delivered by Grounds For Play, Kompan, Playworld Structures, Vortex and White-Hutchinson Leisure & Learning Group.


Larry Davis described his family's Farmland as "the surrogate uncle, taking the place of that uncle with the farm people used to visit from the city." With its herds of endangered animals and annual field mazes covering eight acres and winding 3 1/2 miles (5.6 kilometers), the Davis Farmland owned by John and his sons Doug and Larry has specialized in nature-themed, imagination-sparking play for children up to the age of 8.

Well, no uncle down on the farm we ever knew had a play place like Adventure Play & Spray. The Play side has such features as boulders and logs for climbing, wicker hiding huts, a peddle go-kart track winding through a pine forest, Moo Moo's sand play area which looks like a Guernsey cow, a dinosaur dig site next to it and a 2-D tile maze shaped as a dinosaur. Three playground units cater to three different age groups: toddlers, 2- to 4-year-olds, and 5- to 8-year olds. The Spray side comprises two zero-depth concrete areas with water spraying from all sorts of contraptions, like fire hydrants, giant sunflowers, gas pumps, horse-themed cannons and a water tower. The spraypads collect the water and recycle it, filtered and sanitized, back to the sprayers.

Adventure Play & Spray didn't make its planned July 1 opening date because of construction delays, so when Davis Farmland was ready to unveil the addition a large crowd was on hand for first crack at the newfangled fun. A fife and drum corps was on hand to play the National Anthem and Yankee Doodle, and political and community dignitaries officially opened the addition by touching one of the activators that set the water systems in motion.

That was all the enticement guests needed. "(The temperature) was a little bit cool for water play, but, boy, that didn't stop the kids," Larry Davis said. "As soon as it opened up they jumped in there."

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It’s a waterpark!
Joliet Park District in Joliet, Illinois, announces the arrival of Joliet's Splash Station, August 7, 2002. Measurements: 13 acres (5.2 hectares), one zero-edge pool with interactive waterplay elements, a six-person racing slide, two body slides, two tube slides (all slides 235 feet/71 meters long), a 865-foot-long (262-meter) lazy river, an 80-foot diameter (24-meter) sand play area, one retail outlet, one food concession, 54 employees. Delivered by SCS Interactive and Whitewater West.


Three weeks ago, this former rock quarry had shells of buildings at the front gate, two slide structures, the completed-but-empty zero-depth-entry pool and a trench creating an island, with dirt dams crossing through what would be the lazy river instead of bridges crossing overhead. The rest was dirt and consternation. The Chicago-area's newest waterpark had already missed its July 1 opening target, and the park district was determined to make an August 9 grand opening.

The District's Aquatic Coordinator Mike Landers never wavered from his optimism that it could get done, though his projections were laced with "ifs." The day before today's festivities—and, most importantly, the day after the park hosted its first public customers—Landers admitted his fears. "I'm surprised we got it open," he said. "We were really getting frustrated toward the end there. All of a sudden the contractors got together, and the city council authorized overtime."

With that, the contractors worked seven days a week, 10 hours a day. The district hired a landscaping firm that laid all the sod and planted trees for the berms in two days. Construction concluded on Sunday when the perimeter fence was erected. State inspectors did their tour Monday, and Splash Station, lightly themed in a railroad motif, was ready for its first guests.

About 500 people showed up to play on the first day, and soon the media descended (and hovered overhead in helicopters). The publicity lit up the phone lines and Landers is looking forward to a big weekend.

The district was facing something of a fait accompli. The pools would have to be filled anyway to get their plumping working properly, and Landers already had his staff hired since the beginning of the summer and working at pools around the district. "Since we've got to fill these pools anyway, we're going to operate as long as we can," he said. Splash Station will remain open until September 8, cutting back to a 3-to-8 p.m. (15,00 to 20,00) schedule on weekdays after next weekend.

Splash Station has the Midwest's first six-person racing slide. However, its the region's largest sandbox that has drawn the most attention. "The sand play area has been a huge hit," Landers said. "I knew it would be popular, but I didn't know it was going to be used this much. It's the first thing that gets filled when the gates open."

In hindsight, then, when the park was almost 90 percent dirt three weeks ago, maybe the Station should have opened anyway.

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Young Meyers made two names for himself at Shipwreck Falls. Photo courtesy of Six Flags Darien Lake.

Return visit
Dragging out public interest in its capital investment this year, Six Flags Darien Lake in Darien Center, New York, on July 25 announced the winner of a contest naming a piece of theming in the center of the Shipwreck Falls shoot-the-chute ride (“New Arrivals,” THE LOOP June 14, 2002). The boat, an actual wreck pulled from the Niagara River, initially had been christened “Lucky” in the ride’s schematics, but Darien Lake Public Relations Manager Jill Storms convinced the Six Flags corporate folks to leave the name off the boat, allowing her an opportunity to use it as the centerpiece of a publicity campaign for the ride.

Storms said she received almost 500 entries, about 400 of those turned in during a special Shipwrecked weekend early in June. The remainder came via e-mail through the park’s web site. She narrowed the suggestions down to five and asked the park’s managers to rank the finalists. That resulted in a tie between “All Washed Up” and “On The Rocks.” Storm then appealed to the park’s marketing team for a favorite, and “On The Rocks” was resoundingly chosen.

Ironically, 14-year-old Don Meyers Jr. from Lackawanna, New York, submitted both entries. Ironically, too, the longtime season pass holder won the contest’s grand prize: a season pass. “So, we gave him one for next year,” Storms said. “Not only does he love coming to the park, he wants to work at the park as soon as he’s able.”

Meyers, along with Storms, park General Manager Bradley Paul, Bugs Bunny and Daffy Duck took part in the official unveiling ceremony at the boat. With the boat located across the ride’s channel from the midway, the ceremony required all the participants to clamber through one of Shipwreck’s boats and negotiate an 8-inch-wide ledge, no easy task for big-footed costumed characters. Indeed, Daffy in his pirate outfit nearly slipped into the water, but the character remained in character, acting as if he wanted to get his tail feathers wet.

This was the ride’s third ceremony, following a Memorial Day weekend ribbon cutting and the Shipwrecked Weekend two weeks later. “We sort of re-dedicated our new ride of this year and gave our winner his 15 seconds of fame,” Storms said. Plus, she pushed the ride’s publicity into the season’s last month. And beyond? “People are asking if we’re going to do more name-the contests,” she said.

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Eric's Turn

Photo courtesy of the Brookfield Zoo.

The great pretender
Yes, I visit so many parks and zoos that some of their individual attributes run together. I will often recall and almost accurately picture in my mind a good lay of the land, a clever customer service ploy, a useful operations procedure. But who did it and where was it? Ah, my recollections of those vital details fail me.

So when certain things do make indelible impressions on me, they are more than singular: they are exceptional. The potato salad and baked beans at Del Grosso's in Tipton, Pennsylvania. The cleanliness and friendliness at Holiday World & Splashin' Safari in Santa Claus, Indiana. The coziness of Knoebels in Elysburg, Pennsylvania. The efficient loading and unloading of rides at Cedar Point in Sandusky, Ohio. The wind gently rustling the trees of Dutch Wonderland in Lancaster, Pennsylvania, mingling with children's laughter. The daylong enthusiasm and friendliness of Universal Studios Florida's castmembers in Orlando. The melding of amusements with nature at Dollywood in Pigeon Forge, Tennessee. The Amazon exhibit at the Shedd Aquarium in Chicago, Illinois, so enthralling I rate its educational effectiveness at 100 percent. The happy employees greeting me, a stranger, as they walked through SeaWorld Orlando's security gate at the end of their shifts. Polar Bears in Toledo, San Diego and Brookfield.

When I visited Brookfield Zoo near Chicago, Illinois, for the first time recently, as part of my get acquainted tour I checked out their latest capital improvement, the Hamill Family Play Zoo. What started as a formality turned into a three-hour dalliance in that facility and led to our featuring it above in this issue of THE LOOP. Simply put, I have never been to a zoo where kids can be lemurs alongside real lemurs (photo above), or pretend to be the lemurs' keepers. I consider the concept brilliant, and wanted to share it with all the other zoos who read THE LOOP (though some of you already have visited the Play Zoo looking to emulate it at your institution). And for a bit there I was wishing I was 7 again, back when I pretended I was a school bus. I could only envy the 7-year-olds today who get to be zoo veterinarians and keepers and horticulturists and directors and the animals themselves. Envy them, and share with you.

I write about this here in this space as an advance to the next issue of THE LOOP, posting August 23. That issue will include our preview to the American Zoo and Aquarium Association's annual conference in Fort Worth, Texas, where we will share more such success stories.

That issue also will give you the key to the whole list of 2002 Amusement Today Golden Ticket Award winners, when we honor the industry's most exceptional operations and attractions.

How do we measure success? They are the indelible moments.

Reading matter
With this issue we rejuvenate a department of THE LOOP that has lain dormant for too long: the Reading Room. We welcome back Allen Weitzel, who felt his Safety Manager article needed a sequel. Part Two is now posted in the Reading Room, and we will continue to build that library of service articles and profiles over the coming months. To read Allen's newest contribution, click here.

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