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In
this issue:
(To go directly
to a story, click on a blue keyword below):
Dollywood
sets up a division to handle special events;
Philip Morris reminds a certain movie producer that he
was the original Dr. Evil;
Children let their imaginations run wild at Brookfield Zoo;
The sale of Hershey Foods comes near, but not over, Hersheypark;
Cedar Point weight guessers learn you CAN go back again;
Six Flags Darien Lake makes a name for itself;
We welcome a Play & Spray addition to Davis Farmland,
and we welcome Joliets Splash Station;
And we pay tribute to the best of the best.
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newsletter, visit our Connections Page.
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The
big Event
One unmistakable
trend in the amusement industry is the move among parks to stage multi-day
thematic events; festivals centered on a genre of entertainment, crafts
or other activities. The trend has now attained a key milestone: its own
bureaucratic entity.
Dollywood in Pigeon Forge, Tennessee, has just formed a new Special Events
department dedicated solely to improving the parks current annual
events and creating new ones. Heading the new five-person division is
Dave Anderson, who for 15 years served as Dollywoods Director of
Attractions, which had special events under its purview.
We see special events as a significant growth opportunity for the
company, Director of Special Events Anderson said. Its
grown too big to be part of another team. Currently Dollywood hosts
the Festival of Nations in the spring, the Fall Harvest Celebration in
October which includes an annual Woodcarvers Showcase and the Southern
Gospel Jubilee, and the Smoky Mountain Christmas in November and December.
Well be able to expand on all three of those and add new events,
Anderson said.
One of Andersons Special Events Managers, Jane Groff, moved over
from the Attractions Department where she was in charge of coordinating
the show elements of special events. That is the only position transferred
into the new department; the other threea second special events
manager (Cyndi Padgett), an administrative/production assistant (Carol
White) and a special events production coordinator (Rolando Camacho)are
newly created positions. The new department answers directly to Dollywood
General Manager Ken Bell.
Our job is to define what events we want and help develop the initial
concepts, Anderson said. Then we will facilitate the park
management team to bring all elements of the park together to support
the event and hopefully deliver an entertaining product that contains
a wide range of elements including shows, food, merchandise and street
entertainers.
Dollywood has capably staged festivals because its disparate departments
and talent pools willingly contribute themselves to the event. Given the
sense of teamwork that already exists, creating a Special Events team
might seem redundant, but Anderson credits that existing cooperation for
spawning the team. On the surface special events look like they
just appear; in reality, were working events well in advance, and
its an intense type of business. Just getting the lead time is an
issue. We need to book events further in advance and give the marketing
folks time to build the marketing plan and create awareness for something
that lasts for just a limited time.
Looking to grow its events is in part an answer to another development
at Dollywood; or, rather, a restriction on development. Were
in a position where we cant add a new ride or attraction or area
to the park every year, Anderson said. For the in-between
years we can add what we call software elements. Its another motivation
for our season pass holders and would give the local market a reason to
come back to the park. Furthermore, in those years when the park
makes a major capital investment, the events team can appease the non-riders
with smaller-scale new events, he said. Our audience is pretty evenly
divided. Its hard to please them all every year.
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Morris
must have been a hit with his stage character to earn a long-running TV
gig. Photo courtesy of Philip Morris.
Evil
twinned
Here is a
trivia question for you Austin Powers fans who helped boost the
film Goldmember sequel to a record box office take the past two
weeks: Who played Dr. Evil and has a son named Scott? One answer would
be Philip Morris, owner of Morris Costumes in Charlotte, North Carolina.
Morris, who got his start in the haunt industry in 1959 when he created
a character he called Dr. Evil, filed a trademark claim last year against
the producers of the Austin Powers franchise.
The movie producers argue that Mike Meyers' creation, the bald, pinkie-sucking,
gray suited Austin Powers arch-nemeses, could not be confused with Morris
long-ago magic and horror-show act. Morris counters that his character
is very much in the cultural conscience. Among haunters, at least, who
competitively bid for his show posters at annual International Association
of Haunted Attractions auctions, Morris is a revered pioneer (not to mention
one of the industrys leading suppliers of costumes and props).
Morris toured his stage show, Dr. Evil and his Terrors of the Unknown,
nationally for 22 years, performing by his estimates almost 5,000 shows
throughout the United States and Canada. A Charlotte television station
hired him in 1962 to host Horror Theater as Dr. Evil, a show which
outdrew NBCs The Tonight Show in its market and ran until
1969 when Morris decided to return to full-time touring. The show played
on the Turner Broadcasting Company for one year in the mid-80s, too. His
company subsequently currently sells Dr. Evil merchandise, and his Charlotte
haunted house uses the name. The creation and use of the title for
over 43 years gives me common-law rights to the character, Morris
said.
Granted, Powers Dr. Evil looks or acts nothing like Morris
Dr. Evil, who wore a dark, single breasted suit with a long, black tie
and a red fez with a black tassel. However, one of the henchmen in the
first two Austin Powers was a character named Mustafa dressed similarly
to the original Dr. Evil. It is interesting that Mustafa does not
appear in this current film following our complaint, Morris said.
Scenes featuring Mustafa were cut from Goldmember to trim the movie
down from three hours, Entertainment Weekly reported. Morris has also
pointed to another strange connection: the movies Dr. Evil has a
son named Scott. In real life, Scott Morris is now his fathers business
partner at Morris Costumes.
The elder Morris/Dr. Evil said the legal wrangling has been going on for
more than a year, and the lawyers fees have been mounting. But he
said he sees a mutual agreement in sight. Well probably end
up jointly taking the trademark, he said.
I wish New Line Cinema all the success in the world with their new
film, Morris said. And I only hope that the audience will
remember that the original Dr. Evil is that hometown Charlotte boy, yours
truly.
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A
pretend zoo needs a pretend director for a very real experience at Brookfield.
Photo courtesy
of the Brookfield Zoo.
Powerful
play
This world has two places where you can be the veterinarian, zoo director,
keeper and lemur all at once: in your imagination, and in the Hamill Family
Play Zoo, a free play complex at the Brookfield Zoo in Chicago, Illinois.
Opened in June, 2001, the Play Zoo takes the successful free play models
of children's museums and gives it a zoo setting. Brookfields is
the zoo industrys first such Play complex; surely, more will follow.
Few community outreach programs can accomplish what the Play Zoo has.
It engages children in wildlife conservation by tapping into children's
most abundant resource: imagination. At first glance you go, Oh!
Its like a childrens museum, said Dave Becker,
manager of play programming who came to the Hamill Family Play Zoo staff
in December after working at the DuPage Childrens Museum. But
its very different. Its not about the relationship of a child
with an exhibit; this is more about a caring relationship between the
child and the natural world around them. Here visitors interact with real
things." They growing real food in the greenhouse. They dig sod used
in the armadillo enrichment program. They interact with real animals.
The Play Zoo has 80 species in all, mostly birds, reptiles and amphibians,
animals that kids can have relationships with outside the zoo. One corner
is devoted to a ring-tailed lemur exhibit, where children can either dress
up as keepers or as lemurs themselves alongside a glass wall through which
the lemurs watch with equal interest.
The veterinary clinic offers a balance of real (X-rays of a frog, a rattlesnake,
a penguin with an egg, an owl with a splint) and pretend (shelves of stuffed
animals). Some kids spend all their time in the hospital,
Becker said. One kid, Zachary, brings his stuffed alligator from
home for his weekly check up. And some kids wont get out of the
greenhouse. No wonder: on Spritzing Day, face-painted
kids are spraying the plants, while one girl trowels out a hole for a
new plant.
When Keith Winsten arrived at Brookfield 4 1/2 years ago as curator of
education, planning for the project had already begun. Driving the
mission was, what can we do for kids to help them grow up to be adults
who care about animals, he said. Can we promote nature plus
provide experiences for the kids and a model for parents, showing them
the importance of nature in childrens lives?
Fundamental to carrying out the play zoos message is that none of
the play is organized, outside the storytelling sessions and crafts workshops.
The Play Zoos workersfive full-time, three part-time, eight
seasonal employees and about 60 volunteersare on hand to play with
children, not lecture. Along those lines, the two-acre outdoor area includes
faux animal pens and a little stream cascading down a rocky bed that children
can walk through. Theres a whole generation of kids who dont
play outside, Winsten said. Ive heard parents say Ive
got to set up an animal hospital at home, and thats letting
the child practice care.
Winsten and the Brookfield Zoo planners drew on the appropriate experts:
child psychologists, landscape architects, play structure builders and,
perhaps most important of all, the Kids Council, a dozen children between
5 and 10 years old. They give you ideas, and they give you a gut
check on ideas, Winsten said. Like the idea to turn one of the Play
Zoos rooms into a zoo directors office, complete with desk,
fake computer, phone and a table where children can design their own zoo.
We thought it would be a real failure, Winsten said. The Kids
Council backed it, though, and the Play Zoo has not lacked for candidates
wishing to be zoo director.
Perhaps Brookfield has stumbled onto a great recruiting tool, too.
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Confectionery
consternation
The residents
of Hershey, Pennsylvania, could use a bit of amusement of late. That,
at least, is one thing they are guaranteed of keeping, for the present.
The town built on the back of the Hershey chocolates empire was rocked
a couple weeks ago by the news that the Milton Hershey School Trust was
looking at putting the Hershey Foods Co. up for sale. The Trust, which
owns 77 percent of Hershey Foods, said the sale was the most prudent
course of action consistent with its diversification objectives and its
fiduciary obligation to the Milton Hershey School. The school was
founded in 1909 by Milton Hershey, the chocolate factorys founder,
to serve disadvantaged students. Analysts say that if a deal goes through,
it would be huge: Hershey has $4.6 billion in annual sales and controls
31 percent of the U.S. candy market.
Hershey Entertainment and Resorts Co., which owns and operates Hersheypark
and Dutch Wonderland, is not part of the proposed sale. We have
received word from Robert C. Vowler, the Trust CEO, that he has no intention
of selling the company, said Garrett Gallia, director of corporate
relations for Hershey Entertainment and Resorts. The park, Gallia said,
is part of the diversification the trustees are seeking. While Hershey
Foods makes up 52 percent of the Trusts portfolio, the Entertainment
and Resorts company accounts for less than 3 percent.
Also safe are the parks mascots, the oversized Hersheys bar,
Reeses Cups and Kisses greeting guests at the park. Hersheypark
established a trademark license agreement with the food company in 1985,
and the park may use the characters royalty-free for as long as
we choose to use them, Gallia said. That licensing agreement
would be binding for any potential purchaser.
Hersheys Chocolate World next to the parks front gate is owned
by the food company and would be part of the transaction. Weve
always considered Chocolate World a retail outlet with an informational
element, Gallia said, an element which has included an edutainment
dark ride and this year added a 3D movie.
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Rottner,
left, would never have guessed her summer job in the mid-'80s would lead
to lifelong friendships. Photo courtesy of Liz Pensler Rottner.
Weighty matters
Liz Pensler
Rottner is a self-admitted loudmouth. It was the trait that made her an
effective weight guesser on the Cedar Point midway in the mid-1980s, and
she discovered old skills never die as she and 17 of her colleagues gathered
for a reunion at the Sandusky, Ohio, park last weekend.
As a Michigan State University student from 1984 through 1987, Rottner
spent her summers working at Cedar Point, and all four summers she guessed
guests weights for prizes. I didnt want to give the
same spiel over and over again; thats why I didnt want to
be on a ride. She was good, she said, regularly recording the high
hours among an intensely competitive crew.
An intensely friendly group, too, as it turned out. Inspired by last summers
Discovery Channel behind-the-scenes profile of Cedar Point,
Rottner decided to take a vacation to her old haunts so her three daughters
could see where she once worked. Upon logging on to the parks web
site she discovered Alumni Alley where she registered as a former employee
and found two of her fellow weight guessers already registered. Upon contacting
them, the idea formed of putting together a reunion, and a year later
the erstwhile midway barkers descended on the park from as far away as
New Jersey.
The park jumped aboard the program, offering free admission to the alums
families and a discounted Friday night dinner at The BoatHouse Restaurant,
courtesy of Assistant Director of Foods David Hensley, a former weight
guesser himself who was games manager over Rottner and her friends. The
next day, the alumni joined current guessers at the weigh stations for
a day of guessing, with all proceeds going to the VFW National Home for
Children in Eaton Rapids, Michigan.
Meanwhile, the park videotaped the alums guessing. We were either
a lesson on what not to do or what to do, Im not certain,
Rottner said. Probably the latter as Rottner and her friends discovered.
It felt like no time had gone by. I felt as young as I ever had.
It was fun, the style was there, the money was there. We still had it.
In fact, she turned in the days high hour. Afterward, the whole
group went to Louies Bar at the end of the Cedar Point Causeway
just like old times.
The only letdown was reality bites; we had to go back to the real
world on Sunday, Rottner said. It was nice to be 20 again."
Rottner said the alums did not come on as old-experts to their 2002 counterparts,
but she feels they did impart a valuable lesson. Even though
its August and its hard to come to work every day, its
the best job youll ever have, and you wont know it for 15
years.
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Volume
2, No. 15. AUGUST 9, 2002
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| 212.265.0043 |
lvhnyc@msn.com
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6F
Great America keeping Whizzer
Pax
coaster for State Fair of Texas cancelled
B&M
coaster track, other rides, now arriving at Jazzland
Holiday
World sets attendance records
Cedar
Fair reports attendance increase
Six
Flags, Coca-Cola sign 10-year deal
Revolutionary
elephant pregnancy ends in stillbirth
For
updates, click Extra! Extra!
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New
Arrivals

Staying
away from sprays was not an option for children venturing into the
Davis Farmland spraypads. Photo
courtesy of Davis Farmland.
Its
a play & spray area!
Davis Farmland in Sterling, Massachusetts, announces the arrival
of Adventure Play & Spray, July 24, 2002. Measurements: eight
acres (3.2 hectares), two spraypads 722 square feet (67 square meters)
and 6,100 square feet (567 square meters), 125 spraying elements,
24 controllers, 3,000 feet (909 meters) of piping, three climbing
units, six themed play areas, one 800-foot-long (242 meters) pedal
go-cart track and a guest services building with food concession,
toilets and a changing area for the wet play. Delivered by Grounds
For Play, Kompan, Playworld Structures, Vortex and White-Hutchinson
Leisure & Learning Group.
Larry Davis described his family's Farmland as "the surrogate
uncle, taking the place of that uncle with the farm people used
to visit from the city." With its herds of endangered animals
and annual field mazes covering eight acres and winding 3 1/2 miles
(5.6 kilometers), the Davis Farmland owned by John and his sons
Doug and Larry has specialized in nature-themed, imagination-sparking
play for children up to the age of 8.
Well, no uncle down on the farm we ever knew had a play place like
Adventure Play & Spray. The Play side has such features as boulders
and logs for climbing, wicker hiding huts, a peddle go-kart track
winding through a pine forest, Moo Moo's sand play area which looks
like a Guernsey cow, a dinosaur dig site next to it and a 2-D tile
maze shaped as a dinosaur. Three playground units cater to three
different age groups: toddlers, 2- to 4-year-olds, and 5- to 8-year
olds. The Spray side comprises two zero-depth concrete areas with
water spraying from all sorts of contraptions, like fire hydrants,
giant sunflowers, gas pumps, horse-themed cannons and a water tower.
The spraypads collect the water and recycle it, filtered and sanitized,
back to the sprayers.
Adventure Play & Spray didn't make its planned July 1 opening
date because of construction delays, so when Davis Farmland was
ready to unveil the addition a large crowd was on hand for first
crack at the newfangled fun. A fife and drum corps was on hand to
play the National Anthem and Yankee Doodle, and political and community
dignitaries officially opened the addition by touching one of the
activators that set the water systems in motion.
That was all the enticement guests needed. "(The temperature)
was a little bit cool for water play, but, boy, that didn't stop
the kids," Larry Davis said. "As soon as it opened up
they jumped in there."
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Its
a waterpark!
Joliet Park District in Joliet, Illinois, announces the arrival
of Joliet's Splash Station, August 7, 2002. Measurements: 13 acres
(5.2 hectares), one zero-edge pool with interactive waterplay elements,
a six-person racing slide, two body slides, two tube slides (all
slides 235 feet/71 meters long), a 865-foot-long (262-meter) lazy
river, an 80-foot diameter (24-meter) sand play area, one retail
outlet, one food concession, 54 employees. Delivered by SCS Interactive
and Whitewater West.
Three weeks ago, this former rock quarry had shells of buildings
at the front gate, two slide structures, the completed-but-empty
zero-depth-entry pool and a trench creating an island, with dirt
dams crossing through what would be the lazy river instead of bridges
crossing overhead. The rest was dirt and consternation. The Chicago-area's
newest waterpark had already missed its July 1 opening target, and
the park district was determined to make an August 9 grand opening.
The District's Aquatic Coordinator Mike Landers never wavered from
his optimism that it could get done, though his projections were
laced with "ifs." The day before today's festivitiesand,
most importantly, the day after the park hosted its first public
customersLanders admitted his fears. "I'm surprised we
got it open," he said. "We were really getting frustrated
toward the end there. All of a sudden the contractors got together,
and the city council authorized overtime."
With that, the contractors worked seven days a week, 10 hours a
day. The district hired a landscaping firm that laid all the sod
and planted trees for the berms in two days. Construction concluded
on Sunday when the perimeter fence was erected. State inspectors
did their tour Monday, and Splash Station, lightly themed in a railroad
motif, was ready for its first guests.
About 500 people showed up to play on the first day, and soon the
media descended (and hovered overhead in helicopters). The publicity
lit up the phone lines and Landers is looking forward to a big weekend.
The district was facing something of a fait accompli. The pools
would have to be filled anyway to get their plumping working properly,
and Landers already had his staff hired since the beginning of the
summer and working at pools around the district. "Since we've
got to fill these pools anyway, we're going to operate as long as
we can," he said. Splash Station will remain open until September
8, cutting back to a 3-to-8 p.m. (15,00 to 20,00) schedule on weekdays
after next weekend.
Splash Station has the Midwest's first six-person racing slide.
However, its the region's largest sandbox that has drawn the most
attention. "The sand play area has been a huge hit," Landers
said. "I knew it would be popular, but I didn't know it was
going to be used this much. It's the first thing that gets filled
when the gates open."
In hindsight, then, when the park was almost 90 percent dirt three
weeks ago, maybe the Station should have opened anyway.
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Young
Meyers made two names for himself at Shipwreck Falls. Photo
courtesy of Six Flags Darien Lake.
Return
visit
Dragging out public interest in its capital investment this year,
Six Flags Darien Lake in Darien Center, New York, on July 25 announced
the winner of a contest naming a piece of theming in the center
of the Shipwreck Falls shoot-the-chute ride (New Arrivals,
THE LOOP June
14, 2002). The boat, an actual wreck pulled from the Niagara
River, initially had been christened Lucky in the rides
schematics, but Darien Lake Public Relations Manager Jill Storms
convinced the Six Flags corporate folks to leave the name off the
boat, allowing her an opportunity to use it as the centerpiece of
a publicity campaign for the ride.
Storms said she received almost 500 entries, about 400 of those
turned in during a special Shipwrecked weekend early in June. The
remainder came via e-mail through the parks web site. She
narrowed the suggestions down to five and asked the parks
managers to rank the finalists. That resulted in a tie between All
Washed Up and On The Rocks. Storm then appealed
to the parks marketing team for a favorite, and On The
Rocks was resoundingly chosen.
Ironically, 14-year-old Don Meyers Jr. from Lackawanna, New York,
submitted both entries. Ironically, too, the longtime season pass
holder won the contests grand prize: a season pass. So,
we gave him one for next year, Storms said. Not only
does he love coming to the park, he wants to work at the park as
soon as hes able.
Meyers, along with Storms, park General Manager Bradley Paul, Bugs
Bunny and Daffy Duck took part in the official unveiling ceremony
at the boat. With the boat located across the rides channel
from the midway, the ceremony required all the participants to clamber
through one of Shipwrecks boats and negotiate an 8-inch-wide
ledge, no easy task for big-footed costumed characters. Indeed,
Daffy in his pirate outfit nearly slipped into the water, but the
character remained in character, acting as if he wanted to get his
tail feathers wet.
This was the rides third ceremony, following a Memorial Day
weekend ribbon cutting and the Shipwrecked Weekend two weeks later.
We sort of re-dedicated our new ride of this year and gave
our winner his 15 seconds of fame, Storms said. Plus, she
pushed the rides publicity into the seasons last month.
And beyond? People are asking if were going to do more
name-the contests, she said.
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Eric's
Turn

Photo
courtesy of the Brookfield Zoo.
The
great pretender
Yes,
I visit so many parks and zoos that some of their individual attributes
run together. I will often recall and almost accurately picture
in my mind a good lay of the land, a clever customer service ploy,
a useful operations procedure. But who did it and where was it?
Ah, my recollections of those vital details fail me.
So when certain things do make indelible impressions on me, they
are more than singular: they are exceptional. The potato salad and
baked beans at Del Grosso's in Tipton, Pennsylvania. The cleanliness
and friendliness at Holiday World & Splashin' Safari in Santa
Claus, Indiana. The coziness of Knoebels in Elysburg, Pennsylvania.
The efficient loading and unloading of rides at Cedar Point in Sandusky,
Ohio. The wind gently rustling the trees of Dutch Wonderland in
Lancaster, Pennsylvania, mingling with children's laughter. The
daylong enthusiasm and friendliness of Universal Studios Florida's
castmembers in Orlando. The melding of amusements with nature at
Dollywood in Pigeon Forge, Tennessee. The Amazon exhibit at the
Shedd Aquarium in Chicago, Illinois, so enthralling I rate its educational
effectiveness at 100 percent. The happy employees greeting me, a
stranger, as they walked through SeaWorld Orlando's security gate
at the end of their shifts. Polar Bears in Toledo, San Diego and
Brookfield.
When I visited Brookfield Zoo near Chicago, Illinois, for the first
time recently, as part of my get acquainted tour I checked out their
latest capital improvement, the Hamill Family Play Zoo. What started
as a formality turned into a three-hour dalliance in that facility
and led to our featuring it above in this issue
of THE LOOP. Simply put, I have never been to a zoo where kids can
be lemurs alongside real lemurs (photo above), or pretend to be
the lemurs' keepers. I consider the concept brilliant, and wanted
to share it with all the other zoos who read THE LOOP (though some
of you already have visited the Play Zoo looking to emulate it at
your institution). And for a bit there I was wishing I was 7 again,
back when I pretended I was a school bus. I could only envy the
7-year-olds today who get to be zoo veterinarians and keepers and
horticulturists and directors and the animals themselves. Envy them,
and share with you.
I write about this here in this space as an advance to the next
issue of THE LOOP, posting August 23. That issue will include our
preview to the American Zoo and Aquarium Association's annual conference
in Fort Worth, Texas, where we will share more such success stories.
That issue also will give you the key to the whole list of 2002
Amusement Today Golden Ticket Award winners, when we honor
the industry's most exceptional operations and attractions.
How do we measure success? They are the indelible moments.
Reading
matter
With
this issue we rejuvenate a department of THE LOOP that has lain
dormant for too long: the Reading
Room. We welcome back Allen Weitzel, who felt his Safety Manager
article needed a sequel. Part
Two is now posted in the Reading Room, and we will continue
to build that library of service articles and profiles over the
coming months. To read Allen's newest contribution, click here.
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