Volume 2, No. 22. November 26, 2002
IAAPA's 2002 Spirit of Excellence Award winners are:
The Spirit of Excellence Awards honor attractions' commitments to creating the best possible human resources initiatives. The awards recognize outstanding programs in five categories: employee recognition, employee orientation, guest services, safety, and supervisory training.
Best Employee Recognition Program
Winner: Paramount’s Carowinds, Charlotte, NC, USA
Runner Up: Ontario Place, Toronto, Canada
Honorable Mention (HM): Pacific Park, Santa Monica, CA, USA
Best Orientation ProgramWinner: Cedar Point, Sandusky, OH, USA
Runner Up: CN Tower, Toronto, Canada
HM: Pacific National Exhibition, Vancouver, Canada
Best Safety Awareness:
Winner: CN Tower, Toronto, Canada
Runner Up: Funtown Splashtown USA, Saco, ME, USA
Best Guest Services Training Program
Winner: CN Tower, Toronto, Canada
Runner Up: Cleveland Metroparks Zoo, Cleveland, OH, USA
HM: Warner Bros. Movie World, Gold Coast, Queensland, Australia
Best Supervisory Training Program
Winner: Six Flags Over Georgia, Atlanta,
GA, USA
Runner Up: Raging Waters. San Dimas,
CA, USA
HM: Schlitterbahn Waterpark Resort, New Braunfels, TX, USA
Service Excellence Award Winner Each year, IAAPA also honors an individual who has made the greatest contribution in furthering service excellence.
Todd Morse, President of Chimney Rock Park, Chimney Rock, NC, USA
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