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In
this issue:
(To
go directly to a story, click on a blue keyword below):
The view is
better down there at Texas State Aquarium;
Six
Flags Marine World freaks out with sideshow publicity
Happy
Hollow Park and Zoo gets cellular to help orangutans;
A volunteer
at Seneca Park Zoo shows the way for a grabby ape;
Ohio's African
Safari Wildlife Park captures a piece of the waterpark market;
Funtasticks
gives thanks with thanks;
Lake
Compounce counts on LEGO for successful fund-raising promotion;
We welcome Mission:
SPACE to Disney's Epcot; Mickey's PhilharMagic
to Disney's Magic Kingdom, and The Matrix
exhibit to to Warner Bros. Movie World Australia;
In the nursery
we find a 4-D movie at Seaworld Gold Coast and
a Whirlpool in Australia's Wet 'n' Wild;
and,
THE
LOOP says farewell .
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a printable version of this newsletter,
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click here
For
back issues of THE LOOP,
click here

The
best seats in the house were under the house for Texas State Aquarium's
new dolphin shows. Photo
courtesy of Texas State Aquarium.
Under-whelming
Theres an old landscaping adage: dont build your walkways
until you see where people walk in an open space. Peoples
habits often dictate use, and the Texas State Aquarium in Corpus
Christi has discovered that with its new $12 million Dolphin Bay.
The
largest addition since the aquarium opened in 1990, the 30,000-square-feet
(2,787 square-meter), 400,000-gallon (1.5-million-liter) Dolphin
Bay opened in May and features two male Atlantic Bottlenosed Dolphins,
Kimo and Sundance, who do behavior demonstrations throughout the
day. The aquarium raised $15 million in private donations, with
the excess going toward a general sprucing up of exhibits, gift
shop, food court, rest rooms and signage throughout the aquarium
and a $1.5 million endowment to cover future maintenance costs.
Dolphins
have always been part of the Texas State Aquariums plans since
day one, said CEO Tom Schmid. Dolphins swim in the water
right off our facility, and (Dolphin Bay) allows visitors to get
really close to the species. Especially downstairs in an underwater
viewing room, 2,400 square feet (223 square meters) of air conditioned
space with a 50-foot-long, 10 foot-high (15-by-3-meter) curved acrylic
window. Visitors get to literally come face-to-face with dolphins,
Schmid said. They tend to interact especially with the kids
through the acrylic.
The
room also has become a favorite place to watch the demonstrations.
The behaviors of jumping in the air, flipping and twisting, may
be breathtaking, but equally so are the preludes to those jumps,
watching the dolphins picking up speed, torpedoing through the water
and launching themselves out. We thought underwater viewing
would be compelling before and after the demonstrations, but we
didnt realize how popular watching the actual presentations
would be down there, Schmid said. Its been a real
surprise. The most rewarding thing for me is going down there and
watching visitors reaction in the room, and they are just
blown away.
So
popular has the room become during presentations that the aquarium
has already started piping audio from the shows into the room, and
next year Schmid plans to add live video of the out-of-pool experiences
to the underwater viewing audience.
Aside
from giving the aquarium what is arguably the greatest show under
earth in Texas, Dolphin Bay helped the Texas State Aquarium salvage
what could have been a slump year. Attendance since the additions
opening has been up 24 percent compared to 2002 summer attendance,
and annual attendance is expected to top 475,000, well above the
425,000 average, Schmid said. This spike was in spite of near visits
from two storms, Claudette in July and Erica in August. Hurricane
Claudette cost the aquarium conservatively 15,000 visitors
over a nine day period, Schmid said, and Tropical Storm Erica another
2,000 to 3,000. It was the second July in a row weve
had a huge (hurricane) hit. Were miffed at the weather gods,
but I cant complain, looking at other theme parks and zoos
around the country.
Thats
thanks to a huge (dolphin) hit, both over and under.
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Six
Flags Marine World stole the benefits of old circus posters to promote
a new sideshow.
Stunt
publicity
Supplementing its annual Fright Fest with a freak show-type sideshow,
Six Flags Marine World in Vallejo, California, called on a good
old-fashioned, in-your-face circus poster look to mount its media
campaign.
Jeff
Jouett, the parks public relations manager, was partly responsible
for the park booking sideshow performing artist Harley Newman for
Fright Fest which already has two haunted houses, a hypnotist show
and a trick-or-treat trail. My sister in St. Louis has a friend
who is a sideshow aficionado, Jouett said. He gave me
a nice review of the best sideshow artists and recommended Harley
Newman.
The
Pennsylvania-based Newman, who studied under French mime Marcel
Marceau and theatrical movement master Jacques Lecoq, does such
stunts as lying on a bed of nails while a motorcycle passes over,
stopping electric fans with his tongue, sticking power drills up
his nose and shaving with a blowtorch. He plays these stunts for
laughs and so has become a frequent guest on television talk and
comedy shows. He will combine his month-long residency at Six Flags
Marine World with an appearance on the Tonight Show with Jay Leno.
October
is a really busy month for freaks, Jouett said. They
get good work in October. Youve got to book them early.
Such
an act was rich publicity fodder for the creative mind of Jouett.
We decided to really play it up and go to the old-style sideshow
look with almost cartoonish art, the wonderful pointing fingers
everywhere, hundreds of exclamation points and bursts, Jouett
said. Brian Masuga, an artist with Lunar Cow Design in Fairlawn,
Ohio, came up with the artwork, and Jouett derived the copy, including
the title Freak Me Out.
Jouett
started his media campaign with a series of four postcards, each
showing a different Harley stunt like the Barbed Wire Futon!, The
Human Blockhead!, Breathes Fire! Eats Fire! and Harley Parks A Harley
On Top Of Himself On A Bed Of Nails! The weekly-delivered postcards
led into the press kit, with more stunt art on the cover and even
the press releases printed on circus poster stationary with such
headlines as Harleys Gnarly!
The
sideshow unapologetically manipulates your attention, Jouett
said, and that he did. The first day Harley arrived in Vallejo he
had local radio and television interviews lined up. Weve
gotten a lot of calls, Jouett said.
Its
been really fun. You send out a postcard of a guy pounding nails
in his nose. How often do you get to do that? You can use wildly,
weird contrasting type fonts next to each other and write about
somebody who staples their tongue to a board after studying with
Marcel Marceau.
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Happy
Hollow Zoo got more for orangutans with cell phone disposal program.
Art
courtesy of Happy Hollow Park & Zoo.
They
can hear them now
The most overused phrase in the English language: win-win. OK, so
heres a win-win win-win program.
Happy
Hollow Park & Zoo in San Jose, California, helps orangutans
in the wild, various charities around the country, the environment
and local residents with a cell phone recycling program which it
began last April, an idea other zoos already are picking up. Vanessa
Rogier, Happy Hollows public relations and marketing director,
said a friend of hers started a cell phone recycling program to
raise money for her dog and cat rescue center. Rogier liked the
idea. We took it that step further: we dont get anything,
other than that this is a great program.
Happy
Hollow has become a permanent collection point for used cell phones.
When a hundred are gathered, the zoo sends them to ReCellular in
Michigan, where many of the phones are refurbished, and those that
cant be are properly disposed. The majority we get coming
through are pretty decent phones, Rogier said. ReCellular
donates some of the phones to various non-profit organizations,
and sells the rest, with some of the proceeds going to the donators
selected charity. For Happy Hollow, that charity is the Balikpapan
Orangutan Society, a conservation organization started in 1991 devoted
to protecting wild orangutans and their habitats.
So
far the zoo has channeled through about 1,200 phones and earned
about $1,000 for orangutan conservation, Rogier said. Weve
gotten phones from The Netherlands, Kansas, the East Coast,
she said, helped along by a link on the BOS site www.orangutan.com.
However, it is the local populationmobile phone saturated
Silicon Valleythat has really taken hold of the program.
We
did an event about a year ago, a Conservation Marketplace with a
flea market and silent auction, and it raised some money,
Rogier said. But it dawned on me that people are unbelievably
busy. They were into it, but they couldnt embrace it. We decided
to start a conservation program that people can do here that makes
them feel empowered. Right up front, the Happy Hollow program
helps the environment by getting people to properly recycle phones;
at the end of the line, orangutans get better living conditions;
along the way, nonprofit organizations get new used phones.
Happy
Hollow Park & Zoo, meanwhile, get local publicity and a bit
of leadership status among the nations zoos. So far
about 15 other zoos have contacted me in regards to starting their
own cell phone conservation, Rogier said. I think its
great. Theres over 200 million cell phones sitting in peoples
drawers. I just want a million. The more the merrier.
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Keeping
a firm grip
Speaking of embracing and orangutans, in a year when reports of
animals getting out of enclosures are dominating zoo news in the
media, one such escape could have a long-term effect on zoo operations
around the world, not because of any tragic ending but because the
people involved responded so right to something so rare. And it
wasnt an escape but an orangutan getting into an enclosure
before he was supposed to.
The
incident occurred in August at the Seneca Park Zoo in Rochester,
New York, when Lowell, a 19-year-old male, gained access to one
side of 1931-built dual cage enclosure where zoo volunteer Paul
Louis was cleaning. The 300-pound orang, which had come to the zoo
two years before from the Wildlife Sanctuary in Los Angeles, California,
grabbed hold of Louis leg and wouldnt let go as they
fell out of the cage through the keepers door.
Louis
didnt panic. Nor did he try to escape. He calmly talked with
Lowell and patted his head as they walked down a hallway and then
returned to the cage, where Lowell actually helped Louis back up
into the enclosure, all the while grasping the volunteers
leg. Paul remained amazingly calm, said Shaunta Collier-Santos,
public relations and marketing manager for Seneca Park Zoo Society.
That
calm remained as Jeff Wyatt, the zoos director of animal health
and conservation, arrived and began talking Lowell through husbandry
behavior, first to determine whether to use a tranquilizer dart
gun on the orangutan or to use a hand injection. As Lowell responded
to all commands correctly, Wyatt said, Give me your shoulder.
Lowell complied, and once tranquilized he released his grip on Louis.
The whole episode lasted no more than 15 minutes, Collier-Santos
said, and occurred in the hour before the zoo opened to the general
public but after members had gained early admission. Only a couple
of guests where near the orangutan enclosure at the time.
The
hero was Louis, precisely because he reacted exactly as he should.
Did he ever, Collier-Santos said. I have to say
he was so calm that it was almost unbelievable. We had folks from
911, the police and (EMTs), and we had to force him to get his vitals
checked. Then we told him to go home, and he said, No, Ive
got to go back and finish my work. He was adamant about doing
his duties. And hes still volunteering.
At
the time Louis had only been volunteering at Seneca Park Zoo three
months, and his reaction to the episode highlighted how volunteers
need training in such protocols, though he had never himself been
fully prepared for such a possibility. There is orientation
for volunteers, dos and donts, but not that in-depth,
Collier-Santos said. We do train them on animal escape protocol,
tell them what they should do. But weve never built any drills
around that. Now we do.
Collier-Santos
said all the protocols in place for animal escapes were followed
to the letter, though the animal didnt escape. We
had been practicing and going through drills to prepare for animal
escapes. But wed never practiced anything with a hostage situation.
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Bearing
out
The
African Safari Wildlife Park in Port Clinton, Ohio, had its best
April ever in a year when it originally didnt plan to have
an April. That early opening launched a highly successful season
for the zoo, thanks entirely to a waterpark resort, said Director
Bill Coburn.
Its not his waterpark resort, mind you, but the Great Bear
Lodge in nearby Sandusky. Coburn set up a deal with the resort lodge
to offer half-off admission for any guests with a Great Bear room
key or waterpark wristband. People spending three days at
Great Bear, after a couple of days they are waterlogged and looking
for other things to do, Coburn said.
Originally scheduled to open May 1, African Safari Wildlife Park
moved its opening up 30 days to April 2 to get some of the spring
break business at Great Bear. That earlier opening caused some challenges,
especially bringing in staff earlier to prepare the park after one
of the regions worst winters on record.
But it was worth it. Coburn called his April 12 times better
than weve ever had, and the Great Bear traffic continued
through the summer. Even Junes incessant rain didnt
hamper business at the wildlife park. A little bit of rain
doesnt hurt us because people come off the lake (Erie),
Coburn said, and the safari park can be enjoyed from inside the
guests cars.
Now, theres nice market positioning, attracting people wanting
to get out of the water on the inside and out from the rain on the
outside.
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Children
were the stars making this thank you card for Funtasticks.
Memories
for the thanks
When customers, colleagues and community sponsors receive a thank
you note from Jill Hofer, director of marketing for Funtasticks
Family Fun Park in Tucson, Arizona, they get a card with art drawn
by a child visiting the FEC. These one-of-a-kind cards came out
of program called Thank You for Fun at Funtasticks Hofer
launched last year at the Tucson park and at sister FEC Fiddlesticks
in Phoenix, Arizona.
That
was my best idea of all last year, said Hofer, whose ideas
consistently win her company several community service awards, and
this one won a Gold Addy Award from the Tucson Advertising Federation.
The program started as a way to send cards of appreciation to U.S.
military personnel serving overseas and to veterans in nursing homes.
On the Fourth of July and Veterans Day, Funtasticks and Fiddlesticks
set up activity tables where kids can come in and create their own
card art. The FECs supply the blank cards, crayons and markers.
Parents
love it, kids love it, Hofer said. And for each card the kids
turn in they get a free ride on one of the parks attractions.
Some of these kids draw eagles. I had several kids draw the
World Trade Center towers. There were lots and lots of flags. A
lot of kids put profound things in there like, Were
praying for you, and thank you for keeping us free.
Even older kids get into it.
The
age limit is 14 years old, though Hofer admits were
pretty lax. If a teen-ager wants to do it, we dont turn them
away. The youngest is anyone who can hold a crayon. Even
the scribbles turn into works of art, Hofer said. Those
are the kind I generally reserve for my own use.
Which
is an added benefit of the promotion. Aside from serving as a military
holiday tie in, Hofer always has some cards left over that she uses
as her thank you stationary bearing a description of Thank
You for Fun at Funtasticks on the back. Its fun
for me because all my thank-you cards are cool now, and every one
I send is different.
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Coach
Calhoun's likeness counted on Lake Compounce basketball to count
him. Photo
by Eric Minton/THE LOOP.
Brick
trick
For anybody who
played with LEGO as a kidor, er, even as an adultthe
life-size and life-like statues made out of the molded plastic building
blocks inspires a bit of awe, a tad of envy (i.e., Wish I
had the time to do that) and a lot of wonder. Like, how many
LEGO pieces did it take to build that?
That question asked of 11 such LEGO statues at Lake Compounce Theme
Park in Bristol, Connecticut, helped earn a local childrens
hospital more than $50,000 this summer, and the people who guessed
the closest won the statues themselves.
A local television station brought the three parties together, Lake
Compounce, LEGO Company and the Connecticut Childrens Medical
Center. It was a great partnership, a natural fit in terms
of working with LEGO, said Richard Bisi, Lake Compounces
director of marketing. The parks childrens area included
a LEGO Construction Zone throughout the summer, and LEGO built the
11 statues that were placed throughout the park. Some were specific
profiles, like American author Mark Twain and Connecticut University
basketball coach Jim Calhoun. Others were generic, like a boy sitting
on a fathers shoulders. Guests could purchase $2 tickets (or
a book of 12 for $10) to guess the number of bricks in a statue.
All of that money went to the Medical Center. Lake Compounce supplemented
the fund raiser with a Pepsi can promotion, giving guests $3 off
regular admission while the park donated $1 to the Medical Center
for each can.
Aside from raising money, the models made for a nice addition to
the parks ambiance. If I saw one family stopping to
get their pictures taken with a favorite LEGO model, I saw a hundred,
Bisi said. A favorite was the boy with his father, where guests
would mimic the pose.
The last day of brick guessing was September 21 when the winners
were announced. Ten of the winners live in Connecticut, and guest
from New Hampshire won Twain. But just how close those winners came
to guessing the actual number of bricks in the statuesand,
for that matter, what number the winners guessedremains classified
information. LEGO never even told Lake Compounce, Bisi said.
But that didnt spoil the relationship between the two entities.
It was a great opportunity, a great alliance, Bisi said.
It could very well be the beginning of a long-term partnership.
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